FIND ANSWERS FAST
Explore our FAQs and guides to get instant support.
Cards & Features
A: Voltica Lite is designed for everyday convenience — seamless multi-currency, global access, and essential perks. Voltica Luxe takes it further, offering exclusive privileges such as concierge services, luxury travel benefits, and personalized experiences.
A: Your Voltica card works anywhere Visa or Mastercard is accepted — both online and in-store, across 200+ countries
A: Simply download the Voltica app, complete KYC verification, and choose between Lite or Luxe.
A: Depending on your card tier, you can enjoy cashback on dining, shopping, travel, and more
Exchange & Payments
A: Voltica supports over 40 fiat currencies
A: Most transfers are processed instantly or within minutes, depending on the destination
A: No. Voltica provides transparent, competitive rates with up to 70% savings compared to traditional banks.
A: Yes. Voltica enables fast, secure global remittance — from local bank accounts to international wallets.
Yes
Security & Compliance
A: Yes. Voltica operates under a registered MSB license and follows strict international compliance standards.
A: All funds are safeguarded with 256-bit bank-grade encryption, secure storage, and real-time fraud monitoring.
A: Yes. KYC and AML compliance are required for all users to ensure secure and legitimate transactions.
A: You can instantly freeze or disable your card within the Voltica app, and our team can issue a replacement immediately.
A: Yes. Our 24/7 system automatically detects and prevents fraudulent or unusual transactions.
Account & App
A: Download the Voltica app, register with your email or phone number, complete KYC verification, and you’re ready to go.
A: Yes. Your Voltica app lets you control your cards, make payments, track spending, manage currencies, and access support — all in one place.
A: Simply tap Forgot Password on the login screen and follow the instructions to reset securely.
A: Yes. The Voltica app is available on iOS and Android in most supported countries.
A: Use the in-app chat feature for 24/7 assistance, or visit Support → Contact Us for more options.